March 27, 2014 (DALLAS) — Monitronics’ Dallas-based monitoring center has added electronic dispatch communication with Washington, D.C. and Tempe, Ariz. – the latest growth in the CSAA’s Automated Secure Alarm Protocol (ASAP) service.
The Monitronics Alarm Response Center is a charter member of ASAP, a collaborative effort with police departments to exchange dispatch information electronically and reduce dispatch time from 3-4 minutes to a matter of seconds.
ASAP is also available in Houston, Texas, and Richmond, Va. Kathleen Schraufnagel, Monitronics’ industry relations liaison, is representing Monitronics and chairing CSAA’s ASAP Outreach Committee as the program seeks new markets.
“Monitronics is positioned to be a leader in utilizing this new technology as it expands to more cities,” said Darin Anderson, Monitronics’ Vice President of Monitoring Operations. “ASAP is ground-breaking technology that reduces not only dispatch time, but potential errors in the manual exchange of emergency dispatch data.”
About Monitronics International, Inc.
A subsidiary of Ascent Capital Group, Inc. (NASDAQ: ASCMA), Monitronics is one of the nation’s largest and fastest-growing home security alarm monitoring companies. Headquartered in Dallas, it provides monitored home and business security system services to over 1 million residential customers and commercial client accounts through its network of independent Authorized Dealers in the U.S., Canada and Puerto Rico. Monitronics’ 24/7 Alarm Response Center provides reliable and uninterrupted security monitoring service while consistently meeting or exceeding all UL, National Fire Protection Association and Central Station Alarm Association standards.
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