Monitronics has been recognized for the fourth consecutive year by Consumers’ Choice with the organization’s 2015 award for excellence in business and customer service. The award is based on customer service reviews and recommendations among alarm system companies headquartered in the Dallas-Fort Worth area.
Based in Dallas, Monitronics provides monitored home and business security system services to more than 1 million residential customers and commercial clients through its network of more than 600 independent Authorized Dealers in the U.S., Canada and Puerto Rico.
It’s the latest accolade for Monitronics, which also won its fifth Frost & Sullivan award earlier this year as 2014 Company of the Year in the North American Residential Security Services industry. The company also was honored by Frost & Sullivan in 2008, 2010, 2011 and 2013.
“We’re pleased every time we win an award,” said Monitronics Senior Vice President of Operations Bruce Mungiguerra. “But we’re especially proud of the Consumers’ Choice Award because it comes directly from our customers, who are the most important judges of all. Our emphasis is on their safety and security, and they continue to recognize that commitment.”
For over 25 years the Consumers’ Choice Award has been considered a business seal of excellence. Companies are nominated by local consumers based on service, value, professionalism and integrity. Voting is conducted online and votes are tabulated by an independent polling firm. In addition, a national regulatory law firm reviews the ethical standing of top voted businesses before they are recognized as Consumers’ Choice Award® recipients.
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