You might be away from home or stuck without your phone. When there’s an alarm, time is too precious to waste. Whenever you need us, our highly trained alarm response team will know what to do.
The Nest Guard base alerts us and notifies you via the Nest app
We work quickly to determine the nature of the alarm
If necessary, we’ll contact help immediately
We'll stay involved until the alarm is resolved
Our Alarm Response Center handles over 2 million alarms a year. We’ve been doing it successfully for nearly 25 years. And our exclusive ASAPer technology can keep you connected during an alarm with Brinks Home Security and your emergency contacts.
Nest Secure works over Wi-Fi, but we'll keep monitoring your home if you lose Wi-Fi, Internet or power.
If the power goes out, Nest Secure keeps working for up to 12 hours, thanks to built-in battery backup.
Even if a burglar destroys your Nest Guard security base, our Alarm Response Center gets a signal.
You will receive one (1) month of monitoring free of charge (excluding permit fees, installation, guard and false alarm charges). The free month of monitoring (excluding permit fees, installation, guard and false alarm charges) will begin at the start of your first month with Brinks Home Security following Valid Activation. Beginning the second month, you will be billed monthly for your then current service plan pursuant to your terms of service with Brinks Home Security. The offer cannot be redeemed for cash, credit or any other amount.