Moving? Let Us Help!
Whether you're already protected by Brinks Home™ or considering making us your preferred provider, we're here to help. Get started with a few simple steps.
Already a customer?
Start My Move NowPlan Your Next Move
Sign in to the Customer Portal or use the Brinks Home Mobile App for a seamless experience.
Tell us about your new home.
To continue the peace of mind security you know and love, let us know where you're moving.
Select equipment to move with you.
Our systems are designed to grow and go with you. Choose which wireless devices you would like to have in your new home.
Customize your new security package.
Your new space may have different security needs. Design a new system from our selection of products tailored for your lifestyle.
Schedule your installation.
Make an appointment with our expert team to install and set up your security system in your new home.
Tell us about your new home.
To continue the peace of mind security you know and love, let us know where you're moving.
Select equipment to move with you.
Our systems are designed to grow and go with you. Choose which wireless devices you would like to have in your new home.
Customize your new security package.
Your new space may have different security needs. Design a new system from our selection of products tailored for your lifestyle.
Schedule your installation.
Make an appointment with our expert team to install and set up your security system in your new home.
Brinks Home Customers
New Equipment, Same Professional Monitoring
Essential Move
$349*
Cost includes new equipment & installation.
+ $39.99/mo.
Monitoring Rate
Not yet a customer? Call our Sales Center at 888.627.3631.
*Requires 36-month monitoring commitment. Additional terms and conditions apply.
Moving With Brinks Home Is Easier Than Ever
Follow a simple step-by-step guide for customizing a new security system specifically for your new home.
Both the Brinks Home Mobile App and the Customer Portal make it quick and easy to submit your move details and select upgraded equipment for your new space.
Customer reviews
My Brinks Home technician was great, respectful, informative, had a positive attitude and kept me apprised of the entire process. Good help is hard to find so he is a "keeper" for the company!
Mary J
Brinks Home responds quickly to alarms and the customer support representatives are very helpful and trustworthy. I really appreciate you being there when we needed you.
Dolores M
My technician was on time and prepared, explained what he was going to do during installation and the job was done in a reasonable time.
Henry K
Frequently Asked Questions
Do I need a new system when I move or can I take my current system?
The purchase of a new system is required to move Brinks Home services from one location to another. You can take existing eligible wireless equipment with you to be installed in your new home.
Can I install the new security system myself or do I need a professional installer?
To ensure equipment is properly installed in your new home, a professional installation is required to move services.
When would my bill be due for the selected equipment and installation fee?
Any charges associated with your equipment and installation will be due at the time of installation.
When will my service start at the new location?
Protection at your new home begins at the time the installation of your new system is complete.
Once I start this move process, am I able to reschedule my installation should something happen with my closing?
Should you need to delay the installation of your security system, please reschedule your appointment in the Brinks Home Mobile App, Customer Portal, or you can text us at BRINKS (274657) for more assistance.
Am I able to keep my existing home secured while setting up at my new home as well?
Should you need us to continue monitoring your prior residence for an extended period, please contact us at 469.391.4024 for further assistance.
How can I obtain an alarm monitoring certificate for my new home for my insurance company?
You can obtain your alarm monitoring certificate in the Brinks Home Mobile App or Customer Portal.
What if I have questions regarding the system and how to use it once installed?
Your Brinks Home Technician can answer any questions you may have about your new system during the installation appointment. Should you need assistance after your appointment, please visit our Help Center for more information, or you can text us 24/7 at BRINKS (274657).
What if I need to change appointment dates for my installation?
You can reschedule your installation appointment in the Brinks Home Mobile App, Customer Portal, or you can text us at BRINKS (274657) for more assistance.
Will someone come and uninstall my panel at my current location?
No, the panel must remain in the prior residence to prevent unnecessary damage that removal can cause.
If there is a security system in my new home, am I able to use that instead?
A new system is highly recommended when moving services to a new home. However, if the system in your new home is compatible, our technician may be able to reactivate the system. Please contact us at 469.391.4024 for further assistance.
