Brinks Home Customer Support Options

Get support on your terms, whether you prefer to text, self-serve or call - we've got you covered.

Digital Support

Text: (469) 513-8685

Availability: 7 days a week (8 am to 8 pm CST)

Customer Portal

The Brinks Home Customer Portal is your one-stop-shop for easy account management and access to your home security system. Within the Customer Portal, you can:

  • View your bill
  • Make a payment
  • Set up automatic payments with AutoPay
  • Update your account information, including login information and emergency contacts list
  • Access your insurance certificate
  • Test your system

If you are not yet registered, be sure to create your account today.

Help Center

Since you're already on our site, there's a good chance you prefer to self-serve. With this in mind, we have hundreds of how-to articles and video tutorials in our Help Center. Whether you are looking to explore your system's features, or for instructions on how to replace a low battery, you're in the right place.

To get started, find your system here to review installation/programming guides, essential user functions, home automation devices, and troubleshooting tips.

Customer Service

Call: (800) 447-9239

Availability: 7 days a week (8 am to 8 pm CST)

Technical support is available at this number 7 days a week (24 hours a day)