Contact Us
Three ways to get the best customer care
Sales & New Service
Talk to a Specialist
Hours
Monday - Friday 7 a.m. to 11 p.m. Central
Saturday 8 a.m. to 8 p.m. Central
Sunday 9 a.m. to 5 p.m. Central
Dealer Relations
Administrative
Media Inquiries
pr@brinkshome.com
- Customer correspondence or
- attachments not accepted. Current
- customers, please use information below.
Written Correspondence
- Brinks Home Security
- PO Box 814530
- Dallas, TX 75381-4530
Customers
Customer Care
Text: 469.513.8685
Phone: 800.447.9239
Phone
Monday - Saturday 7 a.m. to 8 p.m
Closed on Sundays
Text and Chat
8 a.m to 10 p.m, 7 days a week
Tech Support
Open 24 hours a day, 7 days a week
Written Correspondence
- Brinks Home Security
- ATTN: Customer Care
- PO Box 814530
- Dallas, TX 75381-4530
Alarm Response Center
Open 24 hours a day, 7 days a week
To Mail In Payments
- Brinks Home Security
- Department CH 8628
- Palatine, IL 60055-8628
- (U.S Customers)
- Brinks Home Security
- PO Box 15176
- Station A
- Toronto, Ontario M5W1C1
- (Canadian Customers)
Quick answers via text message
469.513.8685
It's easy to learn more about:
- Billing and payments
- Updating your account
- System troubleshooting
- Scheduling service
- Other issues
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