Contact Us

Three ways to get the best customer care

house-icon

Sales & New Service

Talk to a Specialist

833.327.4657

Hours

Monday - Friday 7 a.m. to 9 p.m. Central

Saturday 8 a.m. to 9 p.m. Central

dealer-relations-icon

Dealer Relations

Become a Dealer

Call us today at 800.595.2059

or visit brinkshomedealer.com

dealer-relations-icon

Administrative

Media Inquiries

pr@brinkshome.com

  • Customer correspondence or
  • attachments not accepted. Current
  • customers, please use information below.

Written Correspondence

  • Brinks Home Security
  • PO Box 814530
  • Dallas, TX 75381-4530
customers-icon

Customers

Customer Care

Text: 469.513.8685

Phone: 800.447.9239

Hours

Monday - Friday 6 a.m. to Midnight

Saturday 6 a.m. to 8 p.m.

Closed on Sundays

Tech Support

Open 24 hours a day, 7 days a week

Written Correspondence
  • Brinks Home Security
  • ATTN: Customer Care
  • PO Box 814530
  • Dallas, TX 75381-4530
Alarm Response Center

Open 24 hours a day, 7 days a week

To Mail In Payments
  • Brinks Home Security
  • Department CH 8628
  • Palatine, IL 60055-8628
  • (U.S Customers)
  • Brinks Home Security
  • PO Box 15176
  • Station A
  • Toronto, Ontario M5W1C1
  • (Canadian Customers)
Quick answers via text message

469.513.8685

It's easy to learn more about:

  • Billing and payments
  • Updating your account
  • System troubleshooting
  • Scheduling service
  • Other issues

Interested in a career at Brinks Home SecurityTM?

Join our team!