Home Alarm Response Times

Setting your expectations accurately.


December 22, 2020

13Home Alarm Response1

One thing that most people considering a monitored home alarm system often wonder: how long will it take for help to arrive? Here are some frequently asked questions.

  • How long does it take my security company to make the call?

  • Who does the call go to? 911? To the nearest police station? 

  • Does law enforcement take home alarm notifications seriously?

  • How long will it take to get to my house?

These are reasonable questions, and the answers depend on a variety of factors.

A crucial point to bear in mind when it comes to emergency personnel is they may fine for coming out to homes for a false alarm. Your security company will contact you when your alarm is set off to ask about the situation.

Tuning your home alarm system to your rhythms will negate chances of a false alarm.

Video monitoring makes a difference

Video monitoring allows you to keep track of your home, both indoor and outdoor if you have cameras for both settings. It gives you documentation if something is happening, and a visual on the situation.

If you are home and your alarm is triggered because someone has entered the home, your call will be an even higher priority. You can expect help in minutes.

Your alarm system will almost always attempt to reach you first to confirm that there is in fact a problem. The sooner they get solid confirmation, the better. Again, the response time from your security company from the time they get alerted to the time they are reporting the incident to the police is often under a minute.

At Brinks Home™, we want you to feel safe in your own home. We’re passionate about maintaining your home’s safety and taking care of you in the event of an emergency. Call us today to learn how we can have you covered.

Linley Stringer is a copywriter with Brinks Home. She is passionate about telling stories that keep consumers informed and protected.

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