Your alarm begins to sound, and you’ve checked to make sure that there are no intruders, so what’s the problem? It could have something to do with your home alarm tamper reset.
It’s possible to have an occasional false alarm, but if this occurs frequently, you could have a problem with your tamper circuits. Every door and window sensor has a tamper circuit that comes with a protective cover; if it is removed or altered, then the control panel will display a tamper condition in your home.
It’s extremely important to resolve this as soon as possible for your security system to work as intended. It can be a sign that something is wrong with your system and could be a major potential threat to your safety.
Several things that can cause a tamper condition or trouble code to be displayed on your control panel. One of the most common issues is simply that the covers are out of place. To fix this, you should first go through your house and ensure that all the covers are in the correct position.
The covers and circuits are designed to be sensitive to maximize your security. If a burglar gets creative and tries to remove or break the cover on a sensor, your system will notify the monitoring company. They will then try to notify the home’s occupants. If they are unable to be reached, someone from your monitoring company will call the police on your behalf.
AC or Power Failure – If there is a power outage in your area, you will not receive electrical power to your unit. Your backup battery should be sufficient to keep your system working until the power is restored.
Phone line – Your system is not detecting a phone line. If your service is not operational, you’ll need to contact your service provider.
Reset Date and Time – If you notice that it is incorrect, you may need to reset the date and time to fix the error code. Check your manual for the instructions or contact your home security provider's customer service if you no longer have access to it for whatever reason.
Zone Fault – Your system detects a problem in a specific zone of your home.
Low Battery – It’s time to change the batteries. Your control panel should indicate which zones are low on battery power, so all you need to do is swap the old batteries out with fresh ones.
Not all home alarm tampers are the same. To simplify your front door tamper alarm, you need to know if your problem arises from a cover tamper or base/back tamper. Let’s quickly review the differences between the two to make your troubleshooting easier.
A cover tamper happens when someone removes the cover from your alarm panel. This action will typically send an alert to the homeowner.
A base/back tamper is when someone removes your alarm panel or security device from its mounting location. This action will also send an alert to the homeowner.
If you need additional assistance with understanding your alarm panel's type of tamper, seek guidance from a security professional. This will reduce the amount of time you spend troubleshooting and tinkering with your equipment, which could potentially make matters worse.
First, start by putting your control panel in Test Mode and locate your user’s manual or Help Center for your specific type of security system. For example, some tamper conditions will alert you to the specific zone it is located at; if not you may have to go to each sensor to ensure that they are all in the proper condition before continuing.
You’ll need to open the sensor by pushing it on the top. You may need a small, thin tool to help you in this process depending on what device and brand you have. If the tamper switch is out of place, you will need to quickly adjust it until it is back in the correct position. After you have accomplished this, replace the cover and put it back in its original condition.
At your control panel, you should no longer have a tamper condition displayed on the screen. If the notification is still there, you may need to contact a professional technician for further assistance.
When you choose to protect yourself with Brinks Home, we’re there for you every step of the way. We’ll walk you step-by-step through your installation process to ensure you’re setting your system up properly or we’ll professionally install it for you, so you know it’s done right. That way, you can rest easy knowing your home is protected with the power of 24/7 professional monitoring.
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