December 2, 2020
You can find all kinds of home security systems on eBay with a quick search. Detailed pictures, descriptions, and fast shipping options for each product – it sounds like a great way to narrow your search. However, you should exercise caution when buying home security products from eBay.
Seller fraud is the number one thing every eBay buyer is worried about. While seller fraud is not as common as people seem to believe, it does happen from time-to-time. Sellers engaging in fraud don’t stay on eBay for very long, but that’s of little consolation to those who fall prey to a scam.
Overpaying is a particular risk when people shop on eBay because they tend to assume everything on eBay is a fabulous deal. People who engage in bidding wars for products are especially at risk of overpaying. However, even fixed-price listings can often be much higher than what you would pay for a reputable retailer’s home security system.
For example, some home security systems on eBay right now run close to $400 without the added factor of monthly monitoring fees.
Sometimes purchases just go wrong, whether as misunderstandings, differences in values and assumptions, or unmet expectations. Say a seller describes something as “like new,” but the buyer receives the item they believe to be in “poor” condition. A product’s quality is subject to the buyer and the seller’s opinion, often creating dissatisfaction on the buyer’s behalf.
Another significant reason why you shouldn’t buy your home security system on eBay is the warranty you won’t be receiving on the purchase.
Generally, home security systems come with a limited warranty, depending on the manufacturer or retailer. However, if you buy an item on eBay, the seller may hold the warranty if one still exists.
Many security systems sold on eBay are sold used, and many security companies sell equipment that can only be monitored by the proprietary company after the contract is over.
Jason Stevens is a senior writer for Brinks Home. He is a "tech guy" who enjoys sharing home security and automation tips with others.
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