How to Return an Item You Ordered

We are very sorry to hear that you have received a part that is not working for you. Just follow our customer friendly return process to initiate a refund or return request.


Information to Gather:

  • • The name of the customer who originally purchased the item
  • • A sales order number if you have one
  • • The part number of the item
  • • Chat or text 469.513.8685 to initiate return

What happens next:

  1. We will address as quickly as possible and verify that we have the information we need.
  2. We will explore options for appropriate refund or replacement.
  3. You may be instructed to return the bad part to us.

For More Details on Returns, Refunds, and Warranties, see here: https://brinkshome.com/terms