Amazon Echo—FAQs

Which system features can I control with my Echo device?

With Echo, you can control your full Brinks Home™ Smart Home system. You can lock your doors and arm your system as well as turn your lights on and off and adjust your thermostat.
Click here for a list of commands you can use.

Is there a fee to link my Echo to my Brinks Home Smart Home system?

No. If you have already purchased an Amazon Echo, Echo Dot, or Echo Show and you have a Brinks Home system, you can link your Echo to your system for no additional cost.

Why can't I disarm my system or unlock my doors with Alexa?

Because anyone can talk to Alexa, we have locked the ability to disarm the system or unlock the doors for your safety and security. However, you are able to lock and arm your system with an Echo device.

Where can I find more information and support for Echo devices?

Amazon has detailed support content for every aspect of your Echo here.

What if I have a stutter?

Amazon is constantly working to improve Alexa's speech recognition. Click here to learn about creating a Voice Profile on Alexa.

What else can Alexa do?

Alexa has many skills, click here to learn about its other capabilities.