Brinks Home Customer Support Options

Choose the support that works best for you—text, self-serve, or call. We're here for you.


Digital Support

Text us at: 469.513.8685

Chat with us at BrinksHome.com

Availability: 24/7


Customer Portal

Easily manage your account and access your home security system through the Brinks Home™ Customer Portal. Within the Customer Portal, you can:

  • View your bill
  • Make a payment
  • Set up automatic payments with AutoPay
  • Update your account information, including login information and emergency contacts list
  • Access your insurance certificate
  • Test your system

If you are not yet registered, click here to create your account.


Help Center

If you prefer self-service, you’re in the right place. Our Help Center offers hundreds of how-to articles and video tutorials to assist you, whether you're looking to explore your system's features or for instructions on how to replace a low battery.


Customer Service

Call: 469.391.4024

Availability: Monday–Saturday 8am–8pm CT