Brinks Home Customer Support Options
Choose the support that works best for you—text, self-serve, or call. We're here for you.
Digital Support
Text us at: 469.513.8685
Chat with us at BrinksHome.com
Availability: 7 days a week, 24 hours a day.
Customer Portal
The Brinks Home™ Customer Portal is your one-stop shop for easy account management and access to your home security system. Within the Customer Portal, you can:
- View your bill
- Make a payment
- Set up automatic payments with AutoPay
- Update your account information, including login information and emergency contacts list
- Access your insurance certificate
- Test your system
If you are not yet registered, click here to create your account.
Help Center
If you prefer self-service, you’re in the right place. Our Help Center offers hundreds of how-to articles and video tutorials to assist you, whether you're looking to explore your system's features or for instructions on how to replace a low battery.
Customer Service
Call: 469.391.4024
Availability: Monday-Saturday (8 am to 8 pm CT)
Technical support is available at this number 7 days a week, 24 hours a day.