Brinks Home Customer Support Options
Choose the support that works best for you—text, self-serve, or call. We're here for you.
Digital Support
Text us at: 469.513.8685
Chat with us at BrinksHome.com
Availability: 24/7
Customer Portal
Easily manage your account and access your home security system through the Brinks Home™ Customer Portal. Within the Customer Portal, you can:
- View your bill
- Make a payment
- Set up automatic payments with AutoPay
- Update your account information, including login information and emergency contacts list
- Access your insurance certificate
- Test your system
If you are not yet registered, click here to create your account.
Help Center
If you prefer self-service, you’re in the right place. Our Help Center offers hundreds of how-to articles and video tutorials to assist you, whether you're looking to explore your system's features or for instructions on how to replace a low battery.
Customer Service
Call: 469.391.4024
Availability: Monday–Saturday 8am–8pm CT