Brinks Home Customer Support Options

Get support on your terms, whether you prefer to text, self-serve or call—we've got you covered.

Digital Support

Text: 469.513.8685

Availability: 7 days a week (8 am to 8 pm CT)

Customer Portal

The Brinks Home Customer Portal is your one-stop-shop for easy account management and access to your home security system. Within the Customer Portal, you can:

  • • View your bill
  • • Make a payment
  • • Set up automatic payments with AutoPay
  • • Update your account information, including login information and emergency contacts list
  • • Access your insurance certificate
  • • Test your system

If you are not yet registered, click here to create your account in a new browser window when ready, then select Register from this page.

Help Center

Since you're already on our site, there's a good chance you prefer to self-serve. With this in mind, we have hundreds of how-to articles and video tutorials in our Help Center. Whether you are looking to explore your system's features, or for instructions on how to replace a low battery, you're in the right place.

To get started, find your system here to review installation/programming guides, essential user functions, home automation devices, and troubleshooting tips.

Customer Service

Call: 800.447.9239

Availability: 7 days a week (8 am to 8 pm CT)

Technical support is available at this number 7 days a week, 24 hours a day.