Brinks Home Customer Support Options
Get support on your terms, whether you prefer to text, self-serve or call—we've got you covered.
Digital Support
Text: 469.513.8685
Availability: Any time
Customer Portal
The Brinks Home Customer Portal is your one-stop-shop for easy account management and access to your home security system. Within the Customer Portal, you can:
- • View your bill
- • Make a payment
- • Set up automatic payments with AutoPay
- • Update your account information, including login information and emergency contacts list
- • Access your insurance certificate
- • Test your system
If you are not yet registered, click here to create your account in a new browser window when ready, then select Register from this page.
Help Center
Since you're already on our site, there's a good chance you prefer to self-serve. With this in mind, we have hundreds of how-to articles and video tutorials in our Help Center. Whether you are looking to explore your system's features, or for instructions on how to replace a low battery, you're in the right place.
To get started, find your system here to review installation/programming guides, essential user functions, home automation devices, and troubleshooting tips.
Customer Service
Call: 469.391.4024
Availability: 7 days a week (8 am to 8 pm CT)
Technical support is available at this number 7 days a week, 24 hours a day.