When it is time to replace the battery in your 2GIG-KEY-345 keyfob, you will see an alert on your system panel, as well as a notification in the Brinks Home™ Mobile App.
Follow the instructions below to replace your battery and clear the alert from your system. The 2GIG-KEY-345 keyfob requires a CR2025 3-volt lithium battery, which can be purchased at your local hardware, mass retailer, or battery store. You may also order these online here or at your preferred online retailer.
Once you've replaced the batteries, the error on your panel should clear within one hour. If you would like to clear the error manually, click here.
1. Remove the screw from the base of the key fob, then pry open with a screwdriver.
2. Slide the CR2025 battery out to remove and replace with the + side facing up.
3. Check if the low battery status has cleared or go to the following link for further instructions on clearing the error from the panel memory: GC2 GoControl - Silence Reset Alarm.