How to Clear Alerts on the GC2

1. Press Security then tap the yellow triangle button.

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2. Use the up/down arrows to scroll through the alerts to clear them, then press Ok to exit. This action will silence the beeping for 4 hours, but the issue must be resolved in order for beeping to completely end, and clear alerts for issues that have been resolved.

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3. The top bar on the main screen can also indicate various alerts.


Trouble Alert Descriptions:

  • • AC power failure: check the power outlet to which the panel is connected. Confirm the transformer is securely connected.
  • • Low panel battery: If power has been interrupted, allow 24 hours for the panel battery to recharge. If this persists, look into replacing the battery.
  • • Communication failure: has there been a recent change to your Wi-Fi? Ensure the panel is updated with sign in credentials. Also, look for any new source of interference.
  • • For other trouble conditions, please refer to your user or installation manual.

If you need further assistance, you can text a Support Representative at 469.513.8685, 7 days a week from 8 am to 8 pm CT.