Unable to Arm Your GC2 Panel
Summary: This guide explains what to do if you receive a "No Armings" notification for your 2GIG GC2 panel. This notification serves as a reminder that your system has not been armed recently. We'll show you how to arm your system to clear the notification and recommend a monthly system test to ensure proper functionality.
Table of Contents
Quick links to help you understand and resolve the "No Armings" notification.
- Common Terms
- Understanding the "No Armings" Notification
- How to Resolve the Notification by Arming Your System
- Recommended Monthly System Test
- Troubleshooting
- Further Assistance
Common Terms
Understanding these terms will help you with this guide.
- GC2 Panel
- Your 2GIG Go!Control security system's main control unit.
- No Armings Notification
- An advisory message indicating that your security panel has not been armed in the last two weeks.
- Arm Stay
- An arming mode that activates all of your door and window sensors, but leaves interior motion detectors inactive. This mode is for when you are home.
- Arm Away
- An arming mode that activates all door and window sensors, as well as your interior motion detectors. This mode is for when no one is home.
- Sensors
- Devices that detect events, such as door/window sensors or motion detectors.
- Master Code
- Your primary 4-digit user code required to access system functions like the Toolbox and certain tests.
- Cell Phone Test
- A diagnostic function on your panel used to verify the cellular communication link.
Understanding the "No Armings" Notification
Learn what this notification means and why it's important.
A "No Armings" notification indicates that your security panel has not been armed in the past two weeks. This message is a helpful reminder from your security system to encourage regular use. Arming your system is essential for protecting your property and ensuring the system's features are being utilized as intended. To resolve this notification, you simply need to begin arming your system on a regular basis.
How to Resolve the Notification by Arming Your System
Follow these steps to arm your GC2 panel. Regularly arming your system will prevent the "No Armings" notification from reappearing.
Arming Your System
From the main screen, press the Security button.
Tap the Arm button.
Select either Stay or Away to arm your system.
Understanding Arming Modes
- Arm Stay: This mode will arm all of your door and window sensors.
- Arm Away: This mode will arm all door and window sensors, as well as your motion detectors.
Recommended Monthly System Test
We recommend you test your system at least once a month to ensure it is communicating correctly. Follow these steps to perform a "Cell Phone Test."
Click on the logo in the bottom right corner of your screen.
Enter your master code.
Select Radio Status from the menu.
Select Cell Phone Test to begin the test. The panel will display the results upon completion.
Troubleshooting
Address common issues you might encounter.
"No Armings" Notification Doesn't Clear
- Ensure you have completed at least one full arming cycle (arming the system, then disarming it at a later time).
- The notification may take up to 48 hours to fully clear from all system reporting after a successful arming event.
Unable to Arm the System
- Check the panel display for any open zones (e.g., "Front Door Open"). All protected doors and windows must be closed before the system can be armed.
- Check for any system trouble conditions (e.g., AC Power Loss, a sensor with a low battery) that may need to be resolved before the system will allow you to arm it.
Further Assistance
How to get more help if you encounter issues.
If you are still unable to arm your system or if the "No Armings" notification persists after several days of arming your system, please contact Brinks Home™ Support. You can text a Support Representative at 469-513-8685.