Unable to Arm Your GC2 Panel
If your GC2 panel is not allowing you to arm the system, there may be several reasons, such as an open sensor, a system malfunction, or an issue with your account settings.
How to Resolve
Check for Open Sensors
- Ensure all doors and windows are securely closed.
- Check your panel for any sensor notifications and resolve any issues indicated.
Power Cycle the Panel
- Press and hold the Power button to turn off the panel.
- Unplug the power source and remove the backup battery.
- Wait 2 minutes before reconnecting power and turning the panel back on.
Verify Your Alarm.com Account
- Log into the Alarm.com website or Brinks Home™ mobile app.
- Ensure your account is active and there are no alerts preventing arming.
- Try arming the system remotely to see if the issue is with the panel itself.
If you are still unable to arm your system, please contact Brinks Home™ Support at 469.391.4024.