RE508X—Resolving a Malfunction

Resolving Errors on a New Device:

If this error occurs on a newly installed device, it is usually an indication that the device is too far from the panel to maintain a signal.

Determine whether you are able to move the translator closer to the panel.

You can test if this will resolve the issue by temporarily bringing the translator closer to the panel. Clear the error and see if the issue continues.

Resolving Errors on a Pre-Existing Device:

If the error occurs on a device that has been installed for a long time, it may be that the batteries are too low to maintain a signal.

Learn how to replace the batteries in your translator here: RE508X—Battery Replacement.