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Help Center Cameras & Video Doorbell Cameras ADC-VDB750 ADC-VDB750 Camera Guide

ADC-VDB750 Camera Guide

Summary: The ADC-VDB750 is a 1440×1440 high-definition video doorbell with a 165°×145° field of view, infrared night vision up to 15 ft, dual-band Wi-Fi, and two-way audio. It integrates seamlessly with the Brinks Home™ Mobile App. This guide covers common terms, specifications, factory reset, Wi-Fi setup (AP & WPS), signal strength testing, adding/removing the device via Alarm.com, troubleshooting, LED status indicators, and further assistance.

Table of Contents

Common Terms

AP Mode
The doorbell broadcasts its own Wi-Fi SSID (ADC-VDB750 (XX:YY:ZZ)) so you can configure your home network in a browser.
WPS
Wi-Fi Protected Setup: press the doorbell’s pairing button, then your router’s WPS button within 2 minutes to pair automatically—no password required.
HDR
High Dynamic Range—balances bright and dark areas for clearer images.
Transformer
The in-home 16–30 VAC, 10 VA power supply that delivers consistent voltage to the doorbell.

Specifications

  • Resolution: 1440×1440 pixels @ up to 15 fps
  • Field of View: 165° horizontal, 145° vertical
  • Night Vision: Infrared LEDs up to 15 ft, 0 lux low-light
  • Connectivity: Wi-Fi 802.11 b/g/n/ac (2.4 GHz & 5 GHz)
  • Audio: Two-way omni-directional mic & speaker
  • Power: 16–30 VAC, 10 VA transformer required
  • Operating Temp: –58 °F to 122 °F (–50 °C to 50 °C)

ADC-VDB750 Forward View
Front view of ADC-VDB750

Factory Default

Warning: Resetting erases all settings (Wi-Fi, analytics, name). You must contact us after reset to reconnect: 469-513-8685.

  1. Press and hold the doorbell button for 45–50 seconds until the LED alternates red & green.
  2. Release the button. The doorbell reboots (LED off → white flash → red/green AP mode).

ADC-VDB750 Reset Button Highlighted
Hold ~50 s until red/green flash → factory reset

Wi-Fi Setup

AP Mode

  1. Press and hold the button for 35–40 seconds until the LED blinks white (AP mode).
  2. On your phone or PC, join the network ADC-VDB750 (XX:YY:ZZ) (no password).
  3. Open a browser to 192.168.1.1, then follow prompts to select your home SSID and enter its password.
  4. When setup completes, the LED turns solid green—doorbell is online.

WPS Mode

Note: Use WPS only if your router supports it; otherwise AP mode is more reliable.

  1. Press and hold the button until the LED blinks blue (~30 seconds).
  2. Within 2 minutes, press your router’s WPS button.
  3. Wait: LED turns solid green when pairing succeeds.

Router WPS Button
Press router’s WPS button to pair

Signal Strength

Check your doorbell’s Wi-Fi signal in the Brinks Home™ App:

  1. Open the Brinks Home™ App.
  2. Tap the Video icon and select ADC-VDB750.
  3. Tap the gear Settings icon (top-right).
  4. Scroll to Signal Strength (%) and note the value.
Signal (%) Status Action
79–100% Excellent No action needed.
66–78% Good Monitor performance; reposition if needed.
0–65% Poor Move router closer, add extender, or contact us at 469-513-8685.

Add via Brinks Home™ Desktop Portal

Prerequisite: Doorbell must be on your Wi-Fi network.

  1. Log in at Alarm.com and click Video.
  2. Click the gear Settings icon (top-right).
  3. Scroll to Add Video Device and click it.
  4. Select ADC-VDB750, name it (e.g., “Front Door”), then click Install.
  5. After a few minutes, click Live View to verify the feed.

Add via Brinks Home™ Mobile App

Prerequisite: Doorbell must be on your Wi-Fi network.

  1. Open the Brinks Home™ App on iOS or Android.
  2. Tap the Video icon at the bottom.
  3. Tap the gear Settings icon (top-right).
  4. Select Add Device.
  5. Choose ADC-VDB750 or scan its QR code/enter serial number.
  6. Name your doorbell and follow prompts.
  7. Tap Live to confirm video feed.

Brinks Home Mobile App – Video View
Mobile App: Video Section

Remove Device

To remove your ADC-VDB750 from Alarm.com, please contact Brinks Home™ Support. We’ll complete the removal and update your service plan.

Troubleshooting

No Video Feed

  1. Confirm power: Use a multimeter to verify transformer output is 16–30 VAC.
  2. Inspect wiring: Turn breaker off, remove doorbell, ensure wires are tight and corrosion-free.
  3. Power cycle: Restore power, wait 2 minutes for reboot, then test Live View in the app.
  4. Check signal: Open app → Signal Strength; if <65%, reposition router or add extender.

Wi-Fi Setup Failures

  1. Verify credentials: Re-enter SSID and password exactly (case-sensitive).
  2. Try AP Mode: Follow AP Mode steps to bypass WPS issues.
  3. Try WPS Mode: Follow WPS Mode steps; ensure router supports WPS.
  4. Reset and retry: Perform a Factory Reset, then reconnect.

Intermittent Connectivity

  1. Check bands: Ensure 2.4 GHz is enabled—better range than 5 GHz.
  2. Reduce interference: Keep doorbell and router >1 ft from metal or electronics.
  3. Reposition router: Move closer to doorbell or add a Wi-Fi extender.

Poor Video Quality

  1. Test bandwidth: Run an internet speed test—aim for ≥2 Mbps upload.
  2. Close apps: Stop background downloads/streams on your network.
  3. Clean lens: Wipe doorbell lens with a microfiber cloth.
  4. Avoid glare: Adjust camera angle to minimize backlighting.

Two-Way Audio Issues

  1. Check audio settings: App → Video → Settings → Audio; ensure inbound/outbound are ON.
  2. Grant permissions: On your phone, allow microphone and speaker for the app.
  3. Test call: Initiate Live View and speak clearly into your phone mic.
  4. Power cycle: Remove doorbell, wait 10 s, reattach, wait 2 min, then retry.

No Notifications

  1. Enable alerts: App → Notifications → ensure Doorbell and Motion toggles are ON.
  2. Check phone settings: Allow notifications for Brinks Home™, disable DND or add exception.
  3. Test push: Press and hold the doorbell button for 3 s, confirm push alert arrives.
  4. Restart app: Force-close and reopen the app; check for app updates.

LED Status Reference

Pattern Status Recommended Action
Off No power / standby
  1. Open your breaker panel and turn the doorbell circuit OFF, then ON to test power.
  2. Use a multimeter to verify transformer output is 16–30 VAC.
  3. With breaker OFF, remove doorbell, ensure wires under screws are tight and corrosion-free.
  4. Reattach doorbell, restore power, and confirm the LED lights up.
Flashing White AP mode ready
  1. On your phone/PC join the Wi-Fi network “ADC-VDB750 (XX:YY:ZZ)”.
  2. Open a browser to 192.168.1.1.
  3. Select your home SSID, enter its password, then submit.
  4. Wait for the LED to turn solid green, indicating a successful connection.
Flashing Blue WPS pairing mode
  1. Within 2 minutes of blue blinking, press your router’s WPS button.
  2. Wait up to 90 seconds for the LED to turn solid green.
  3. If pairing fails, disable/re-enable WPS on the router and retry, or use AP Mode.
Solid Green Connected online
  1. Open the Brinks Home™ App or Desktop Portal.
  2. Navigate to Live View and confirm your video feed is active.
  3. If the feed is blank, power cycle the doorbell and retry Live View.
Solid Red Network unreachable
  1. In the app, delete the device and re-enter your Wi-Fi SSID and password exactly (case-sensitive).
  2. Try reconnection via AP Mode or WPS Mode.
  3. If still red, relocate closer to your router or install a Wi-Fi extender.
Flashing Red/Green Factory reset in progress
  1. Wait 2–3 minutes for the reset to complete without interrupting power.
  2. After reset, follow the Factory Default instructions to set up Wi-Fi and Alarm.com pairing.
Flashing Yellow Power cycling / firmware update
  1. Keep the doorbell powered during the update; do not remove it.
  2. Wait up to 5 minutes for the LED to stabilize to solid green.
  3. If still flashing after 10 minutes, power cycle the transformer and monitor again.

Further Assistance

Need more help? You can:

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