2GIG-DW20R-345 Door/Window Sensor Low Battery Replacement
Summary: This guide provides step-by-step instructions to replace the battery in your 2GIG-DW20R-345 Door/Window Sensor. This process helps resolve low battery notifications on your Brinks Home™ system panel and ensures uninterrupted functionality.
Battery Type
The 2GIG-DW20R-345 sensor requires 1 CR2032 3-volt lithium battery. This battery can be purchased at your local hardware, mass retailer, or battery store. You may also order online from your preferred retailer.
Step-by-Step Instructions
- Identify the Sensor: Locate the 2GIG-DW20R-345 sensor with the low battery notification on your system panel or Brinks Home™ Mobile App.
- Open the Sensor:
- Press the release tab located at the top of the sensor.
- Gently pull the sensor cover off to expose the battery compartment.
- Remove the Old Battery:
- Use a small flathead screwdriver or similar tool to carefully lift the old CR2032 battery out of the compartment.
- Insert the New Battery:
- Place the new CR2032 battery into the compartment with the positive side (+) facing up.
- Ensure the battery is securely seated in place.
- Close the Sensor:
- Align the cover with the base of the sensor.
- Press the cover down until it clicks securely into place.
- Test the Sensor:
- Check your system panel or Brinks Home™ Mobile App to confirm the low battery notification has cleared.
- If the notification persists, try opening and closing the sensor again to ensure proper alignment or contact support for assistance.
Further Assistance
If you encounter any issues during the replacement process, consider contacting Brinks Home™ Support for additional assistance. A technician can guide you through troubleshooting or schedule a service appointment if necessary.