How to Add Your Alarm.com Camera and Smart Chime

Common Terms

Smart Chime W115C

An indoor speaker that plays live chime alerts when your cameras detect activity.

MAC Address

A unique device identifier printed on the bottom or shown as a QR code—used to add devices in the app.

WPS

Wi-Fi Protected Setup: press and hold to join your router automatically.

AP Mode

Access Point Mode: your phone connects directly to the device’s own network for setup.

LED Indicators

Lights on the device that show power, network scanning, and online status.

Requirements

• Brinks Home™ App (latest version) and an active account
• Your home Wi-Fi network name (SSID) and password
• Upload speed of at least 2 Mbps per indoor or outdoor camera, and at least 2.5 Mbps per doorbell camera
• Your device’s MAC address (printed on label or QR code)

Add Your Alarm.com Smart Chime W115C

1. Power on: Plug the Smart Chime into a working outlet. Confirm the leftmost LED is lit. If it is not, try a different outlet.
2. Enter AP Mode: Press and hold the WPS button on the side for about six seconds until the cloud-symbol LED flashes white.
3. Join the Chime network: On your phone, open Wi-Fi settings and select Chime config (XX:XX:XX).
4. Point your browser: Open any web browser and go to http://192.168.1.1. Choose your language, then tap Scan.
5. Provide Wi-Fi details: Select your home network, enter the password, and tap Submit. Wait for the cloud LED to flash, then turn solid white—your Smart Chime is online.
6. Register in the app: In the Brinks Home™ App, tap Video → ⚙️ → Add Device +. If the Smart Chime does not appear, type its MAC address. Name it, then tap Install. Allow about two minutes for setup.

Video Instructions

Click your model to expand its step-by-step setup video:

Add Your Camera

1. Pre-check power and LEDs:
   • If the LED is off:
   • Indoor/Outdoor: make sure the power adapter is in a working outlet.
   • VDB750/770 or Skybell: confirm wiring on the mounting plate and that the unit is fully snapped in.
   • VDB780B: remove from the bracket and charge fully for up to seven hours.
2. Internet speed test: Stand within three feet of the camera location, connect your phone to your home Wi-Fi, visit Speedof.me, accept cookies, and tap Start Test. Confirm upload speed:
   • Indoor/Outdoor camera: at least 2 Mbps
   • Doorbell camera: at least 2.5 Mbps
3. Enter setup mode:
   • Indoor/Outdoor: press and hold the WPS/reset button for about six seconds until the LED flashes white.
   • Doorbell: press and hold the call button for about thirty seconds until the LED flashes white.
4. Join the camera network: On your phone, open Wi-Fi and select Alarm (XX:XX:XX).
5. Browser scan: Open your browser to http://192.168.1.1, choose your language, tap Scan, select your home (or Smart Chime) network, enter the password, and tap Submit. Wait for the LED to turn solid green—your camera is now online.
6. Register in the app: In the Brinks Home™ App, tap Video → ⚙️ → Add Device +, type the MAC address if needed, name the device, and tap Install. Setup takes about two minutes.
7. Enable motion recording: Create a video analytics rule in the app—see our Video Analytics Setup guide for details.

Troubleshooting

No Power or LED

1. Test the outlet with another device.
2. Inspect the power adapter and cable for damage.
3. Try a different outlet; if the LED still does not light, call support.

Camera Network Does Not Appear

1. Move closer to the camera and repeat entering setup mode.
2. Make sure you held the button long enough (six seconds for indoor/outdoor, thirty seconds for doorbell).

Cannot Join Home Wi-Fi

1. Double-check your network name and password.
2. Restart your router and try the scan again.
3. Re-run the speed test to confirm your router’s coverage.

App Registration Fails

1. Ensure the MAC address matches the device label or QR code.
2. Force-close and reopen the Brinks Home™ App.
3. Remove the device and repeat the “Add Device +” process.

Further Assistance

Call our support team.