Honeywell 5816—Resolving a Malfunction
Summary: This guide helps you troubleshoot and resolve errors related to sensors on your system. Learn how to address issues with newly installed and pre-existing devices.
Video Instructions
Watch the video below for a step-by-step guide to resolving sensor errors:
Resolving Errors on a New Device
If this error occurs on a newly installed device, it often indicates that the sensor is too far from the panel to maintain a signal. To troubleshoot:
- Move the sensor closer to the panel, or temporarily move the panel closer to the sensor if it is battery-powered.
- Consider installing a signal extender if moving the devices is not feasible.
- Clear the error and check if the issue persists.
Resolving Errors on a Pre-Existing Device
If the error occurs on a device that has been installed for a long time, it could indicate low battery power. Follow these steps:
- Replace the sensor batteries. Refer to the detailed guide here: Honeywell 5816—Battery Replacement.
- Clear the error and test the sensor to ensure proper functionality.
Additional Resources
If your sensor is paired with the GC2 GoControl Panel, follow this article for specific troubleshooting steps: How to Fix a Sensor Malfunction on the GC2 GoControl Panel.
If you need further assistance, text a Support Representative at 469.513.8685.