What to Do if the GC2 Panel is Not Responding

If your GC2 panel is not responding, you will need to power cycle the panel:


1. Disarm with master or user code, then unplug the power supply.

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2. Remove the screw on top of the panel and pry open the slots with a screwdriver.

001 2GIG GC2 Screw Top


3. Gently pull the front cover down and hang it from the plastic strap on the backplate.

002 GC2 Hang From Strap


4. Unplug the battery cable from the circuit board. Wait several minutes, then plug it back in.

003 GC2 Replace Battery


5. Reattach the front cover and plug in the power supply.

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If you need further assistance, you can text a Support Representative at 469.513.8685, 7 days a week from 8 am to 8 pm CT.