What to Do if the GC2 Panel is Not Responding

Summary: If your GC2 panel is unresponsive, follow these step-by-step instructions to power cycle the panel and restore functionality.

Step-by-Step Instructions

1. Disarm with master or user code, then unplug the power supply.

GC Transformer

2. Remove the screw on top of the panel and pry open the slots with a screwdriver.

GC2 Screw Top

3. Gently pull the front cover down and hang it from the plastic strap on the backplate.

GC2 Hang From Strap

4. Unplug the battery cable from the circuit board. Wait several minutes, then plug it back in.

GC2 Replace Battery

5. Reattach the front cover and plug in the power supply.

GoControl Small

If you need additional help, text a Support Representative at any time at 469.513.8685.