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Qolsys IQ4 Hub Panel Guide

Summary: This guide walks you through the IQ4 Hub panel’s specifications, features, user operations (arming modes, partitions, status checks), and maintenance tasks (reboot, power cycle) for smooth system management.

Table of Contents

Specifications

  • Screen: 7 inch LCD touchscreen
  • Battery: 24-hour lithium polymer backup pre-installed
  • Z-Wave Plus (800 series)
  • 128 wireless zones
  • LTE & Wi-Fi dual-path communication built-in
  • Single SRF (PowerG, 319.5, 345, or 433)
  • 3 microphones with echo cancellation

IQ4 Hub front view

Features

  • Intuitive swipe/scroll/touch interface
  • Supports up to 128 devices
  • Live doorbell & camera video on-screen
  • Bluetooth disarm—keep your phone in your pocket
  • Customizable photo frame display when idle
  • Control Z-Wave lights, locks, thermostats, garage openers
  • Easy install: smart mount, wizard, on-screen diagnostics

User Functions

Arm Away

Use when you’re leaving home. The panel arms all zones with exit delay.

  1. Press Lock, then Arm Away.

    2. Press Lock then Arm Away Select Arm Away

  2. The exit delay timer appears, then shows Armed Away.

    3. Exit delay timer Armed Away status

Arm Instant

Arms perimeter sensors instantly—no entry delay, interior sensors bypassed.

  1. From disarmed, press Arm (lock icon), then the right arrow.

    2. Press Arm icon Arm Instant option

  2. Tap Entry Delay to turn it off, then choose Arm Stay or Arm Away.

    3. Toggle Entry Delay Select Arm mode

Force Arm Away

Arms away even with open sensors—bypasses zones not ready.

  1. Press Arm (lock icon); open sensors list appears.

    2. Force Arm open sensors

  2. Select Arm Away.

    3. Force Arm Away

  3. The system arms, auto-bypassing open zones.

    4. System armed with bypass

Arm Partition Away

Arm only the selected partition area with perimeter & interior sensors.

  1. Enter your code at lock screen.

    2. Enter code

  2. Swipe to choose partition.

    3. Select partition

  3. Press Lock, then Arm Away.

    4. Arm Away partition

Arm Stay Quick Exit

Allows a temporary exit while still in Armed Stay.

  1. In Armed Stay, press Quick Exit (runner icon).

    2. Quick Exit

  2. A 120-sec exit delay begins.

    3. Exit delay timer

Arm Stay

Use when you remain inside—arms perimeter only.

  1. Press Lock, then Arm Stay.

    2. Press Lock then Arm Stay Select Arm Stay

  2. The display shows Armed Stay.

    3. Armed Stay status

Force Arm Stay

Arms perimeter sensors in Stay even if some are open.

  1. Press Arm; open sensors appear.

    2. Force Arm Stay sensors

  2. Select Arm Stay—exterior zones arm.

    3. Force Arm Stay

  3. The system arms, bypassing open sensors.

    4. System armed with bypass

Disarm Partition

Disarm a specific partition without affecting others.

  1. Enter your code, swipe to the partition.

    2. Select partition Partition swipe

  2. Press Arm, enter partition code to disarm.

    3. Enter partition code

Silent Arm

Arm without exit/entry sounds for quiet departure/arrival.

  1. Press Arm, then More (double arrow).

    2. Silent Arm option Select Silent Arm

  2. Toggle Exit Sounds off, then choose Arm Stay or Arm Away.

    3. Toggle Exit Sounds off Silent Arm complete

Disarm System

Silences & resets alarms when you return.

  • If armed Away, enter your code before delay ends.

    • Enter code System disarmed

  • If armed Stay, press Lock, then enter your code.

    • Press Lock Enter code

Check Your System Status

View open or trouble zones.

  1. Press Brinks Home logo → Messages/Alerts/Alarms.

    2. Open Messages Select Alerts

  2. Swipe left or right to exit.

    3. View status Swipe to exit

Check Sensor Status

Ensure all sensors are communicating and healthy.

  • Sensor list displays on right side of home screen.

Sensor Status

Clear Alarm Memory

Acknowledge and delete past alarms.

  1. Tap Messages (envelope), then Messages & Alerts.

    2. Open alarm memory Messages & Alerts

  2. Select individual alarms or Acknowledge All, then Ok. Swipe to exit.

    3. Select alarms Acknowledge All Confirm deletion

Rebooting the Panel

Perform a standard reboot to resolve minor issues:

  1. Swipe down clock display → Settings.
  2. Select Advanced Settings, enter installer code 2222.
  3. Tap Panel Reboot; wait for restart.

Hard reboot (only if unresponsive): press & hold power button 30 sec.

Power Cycle the Panel

  1. Remove AC power from outlet.
  2. Unscrew rear locking screw, remove SmartMount backplate.

    3. Unlock backplate

  3. Unplug 4-pin battery connector.

    4. Disconnect battery

  4. Wait several minutes, reconnect battery, remount, restore AC power.

Common Terms

Transformer (Power Brick)
The low-voltage power supply—often called the “power brick”—that powers your device.
Wi-Fi Extender (Range Booster)
A device that rebroadcasts your Wi-Fi signal to cover areas with weak connectivity.
AP Mode (Access Point Mode)
Makes your device act as a hotspot, sharing its connection with others.
WPS (Wi-Fi Protected Setup)
A quick-connect method that pairs without entering a password.
VMD (Video Motion Detection)
Records or alerts you when movement is detected in the camera’s frame.
Perimeter Guard (Zone Monitoring)
Defines and monitors specific areas around your property.

Further Assistance

If you still need help, please call us at 469-513-8685 or text 469-513-8685.

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