Qolsys IQ4 Hub Panel Guide


  • • Screen: 7 inch LCD touchscreen
  • • Battery: 24-hour lithium polymer backup battery pre-installed
  • • Z-Wave Plus (800 series)
  • • 128 wireless zones
  • • LTE and Wi-Fi dual path communication built-in
  • • Single SRF (choose from PowerG, 319.5, 345, or 433)
  • • 3 microphones with echo cancellation

IQ4 Hub (No LED, 3 Mic, No Cam)


  • • Intuitive swipe/scroll/touch-based user interface
  • • Supports up to 128 devices
  • • View live doorbell and camera video streams on-screen
  • • Bluetooth disarming that lets you leave your phone in your pocket when you arrive home
  • • The panel turns into a customizable photo frame when not in use
  • • Control Z-Wave 800 lights, locks, thermostats, and garage openers
  • • Easy installation with smart mount, install wizard, and on-screen diagnostics

User Functions

Arm Away: arm away is used when you plan on arming the system and leaving the home.

  1. Press Lock, then press Arm Away.
  2. Arm_01.jpg Arm_Away_01.jpg

  3. The IQ4 Hub displays an exit delay timer while arming.
  4. Arming_Timer.jpg Armed_Away.jpg

Arm Stay: arm stay is used when you plan on arming the system staying home.

  1. Press Lock, then press Arm Stay.
  2. Arm_01.jpg QSArm Stay 01 275x155

  3. The IQ4 Hub displays Armed Stay.
  4. QSArm Stay 02 275x155

Disarm System: this will disarm your system, and it will silence and reset any active alarm.

  • • If entering your property that is armed away, simply enter your user code (disarm code/master code) upon re-entry before the time ends.
  • Disarm_02_Enter_Code.jpg Disarm_03_Disarmed.jpg

  • • If your system is armed stay, press the lock icon, then enter your user code.
  • Disarm_01.jpg Disarm_02_Enter_Code.jpg

Check Your System Status: checking your system's status will display which sensors are currently open or if any of your sensors are experiencing a trouble condition, such as a low battery.

  1. Press the Brinks Home logo at the top right, then press Messages/Alerts/Alarms.
  2. Status_01.jpg Status_02.jpg

  3. View system status, then swipe left or right to exit.
  4. Status_03.jpg Status_03b.jpg

Check Sensor Status: review a list of sensors connected to your system to ensure all are communicating and trouble free.

  • • Sensor status displays on the right side of the home screen.
  • Sensor_Status_01.jpg

Rebooting the Panel

The IQ4 Hub can be rebooted to address minor issues. Follow the steps below to perform a standard reboot.

  1. From the drop down menu select Settings.
  2. Select Advanced Settings, then enter the default installer code 2222.
  3. Select Panel Reboot.
  4. Wait for the panel to restart.

A hard reboot may result in data corruption and/or panel failure, and should only be used when absolutely necessary. This may be required if the touchscreen becomes unresponsive.

To perform a hard reboot, press and hold the power button on the side of the panel for 30 seconds.

How to Power Cycle the Panel

  1. After attempting shutdown steps, if your panel is still frozen, remove A/C power from the outlet.
  2. With a small phillips screwdriver, undo the locking screw from the back of the panel and remove the SmartMount backplate.
  3. IQ4 Hub 4-pin Locking Screw

  4. Unplug 4 pin battery connector from the board.
  5. IQ4 Hub 4-pin Battery Connector

  6. Allow several minutes to pass before you reconnect the battery, resecure the panel to the SmartMount, and return A/C power.

If you need further assistance, you can text a Support Representative any time at 469.513.8685.