Concord 4—Battery Replacement

Follow the instructions below to replace the backup battery in your system's panel. The Concord 4 panel requires a 12 Volt 4 to 7 Amp battery, which can be purchased at your local hardware, mass retailer, or battery store. You may also text a Support Representative at 469.513.8685 to order one.

1. Find the main panel (usually located in a closet). Remove any screws from the cover or unlock to open the cover.


2. Remove and replace the 12 Volt 4 to 7 Amp battery.


Clear the Panel Alert

See instructions below for how to clear the error alert and stop alert beeping on your panel.

1. On fixed English keypads, the keypad beeps and Press Status is displayed on screen. If alphanumeric keypad, the trouble appears as a flashing asterisk (*).

Concord Trouble Display 1 678x205

2. Press * for quick status and to silence trouble beeps, or press * twice for a detailed status, including battery and AC power, and to silence trouble beeps. Note that some Concord systems have voice modules that speak the system troubles.