2GIG-GB1E-345—Resolving a Malfunction
Summary: This guide explains how to replace the battery in your 2GIG-PIR1E-345 motion detector and clear the low battery alert from your system panel and the Brinks Home™ Mobile App.
The 2GIG-PIR1E-345 motion detector requires a CR123A lithium battery, which can be purchased at your local hardware store, mass retailer, or online. Order batteries conveniently here or from your preferred online retailer.
Video Instructions
Watch the video below for a visual guide to replacing your motion detector battery:
Step-by-Step Instructions
- Locate the sensor with a low battery on your system panel or in the Brinks Home Mobile App.
- Bypass the sensor on your panel by following these instructions: GC2 GoControl - Bypass Sensors.
- Remove the bottom screw and open the motion detector cover, leaving the backplate in place.
- Remove the old battery.
- Ensure the battery compartment is clean and free of corrosion.
- Insert a new CR123A lithium battery into the sensor.
- Replace the cover and secure it using the screw removed earlier.
- Arm and disarm your system to clear the bypassed sensor.
- If the low battery alert persists, follow these instructions to clear the error: GC2 GoControl - Silence Reset Alarm.
If you need additional assistance, text a Support Representative at 469.513.8685.