Right now, you won’t see any changes within your account, and we don’t need anything from you. After February 22, 2021, everything regarding your account will seamlessly move over to Vet-Sec, and you’ll continue to have total control and access to your system. Your monitoring will remain uninterrupted, and your account will continue to have armed guard response, but from Vet-Sec instead of Select Security.
Once the transition happens, you will receive a slightly different series of communications in the event of an alarm. Select Security will continue to service your account until March, at which point Brinks Home™ will begin managing your account.
Select Security will receive the signal and dispatch Vet-Sec to your home, as well as simultaneously calling you to make sure you’re safe.
If the alarm is active, Vet-Sec will communicate to Select Security, who will then contact you about the status of the alarm.
Vet-Sec will leave a door hanger regardless of the outcome of the alarm – active or inactive – to show they were there.