Simon XTi—Tamper Error
Summary: A tamper alert on the Simon XTi panel indicates that the cover is not securely attached. Follow the steps below to resolve the issue and clear the error alert.
Step-by-Step Instructions
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Insert a coin into the bottom right corner slot and twist to remove the front rim that holds the cover in place.
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Press the top tabs upward, then swing the cover down to access the interior.
- Close the panel until the two tabs snap into place, then reattach the front rim over the cover to secure it.
Clear the Panel Alert
Follow these steps to clear the tamper alert and stop the beeping on your Simon XTi panel:
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Press the gear icon at the bottom right corner of the screen, then press Hear to listen to the trouble details.
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Press Clear to remove the alerts, then press Close to exit.
Need Further Assistance?
If you need additional support, text a Support Representative at 469.513.8685.