GC3—Battery Replacement

Summary: Follow these step-by-step instructions to replace the backup battery in your 2GIG GC3 panel. The system requires a Li-Polymer 823990 10-000014-001 (3800mAh/3.7V) battery, which can be purchased at local hardware stores, mass retailers, or battery stores. To order one directly, you can text a Support Representative at 469.513.8685.

Step-by-Step Instructions

  1. Remove the bottom screw, and pull the front from the backplate.

    GC3 panel with the bottom screw to remove the front panel

  2. Hang the front panel on the backplate using the plastic strap.

    GC3 panel hanging on the backplate with the plastic strap

  3. Remove and replace the Li-Polymer 823990 10-000014-001 (3800mAh/3.7V) battery.

    GC3 panel with the battery being replaced

Clearing the Panel Alert

Follow these steps to clear error alerts and stop the alert beeping on your panel:

  1. Press the message icon on the top bar, then press Alerts in the pop-up window to view and silence the trouble alert.

    GC3 trouble alert screen GC3 alerts menu showing trouble options GC3 alerts menu with silencing option

  2. Press the back button or the home button to exit. Note that the trouble displays will not clear until the issue is resolved.

    GC3 home screen with trouble alert GC3 home button to exit trouble alerts

If you need further assistance, you can text a Support Representative any time at 469.513.8685.