2GIG-HD100 Indoor Camera Guide

Common Terms

Transformer (Power Brick)

The 5 V DC adapter that powers your camera.

Wi-Fi Extender

A device that boosts your wireless coverage when signal is weak.

AP Mode

The camera broadcasts its own SSID so you can configure Wi-Fi in a browser.

WPS

Wi-Fi Protected Setup: press the camera’s WPS button then your router’s to pair without entering a password.

VMD (Video Motion Detection)

The camera’s motion-trigger settings—adjust sensitivity, zones, and schedules.

Perimeter Guard

An alert zone feature that triggers only when motion crosses a defined boundary.

Specifications

Factory Default

Warning: Resetting erases network, name, and recording settings. You must re-add the camera afterward.

1. Press and hold the B button on the back for 15 seconds.
2. Release when the LED glows solid yellow; wait for it to power-cycle.

Hold “B” until yellow LED → reset

Wi-Fi Setup

WPS Mode

1. Press and hold the A button for 3 seconds until the LED flashes yellow.
2. Within 2 minutes, press your router’s WPS button.
3. LED flashes yellow while pairing, then turns solid green when connected.
4. Open Brinks Home™ App → Video → Live to confirm the feed.

Press “A” to enter WPS mode

Ethernet Setup

1. Plug a CAT5e/6 cable into the camera’s RJ45 port.
2. Connect to your router or non-PoE switch.
3. Camera auto-obtains an IP address via DHCP.
4. Link LED next to the port glows solid or blinking green.

Signal Strength

Check your Wi-Fi signal in the Brinks Home™ App:

1. Open the Brinks Home™ App.
2. Tap Video and select your 2GIG-HD100 camera.
3. Tap the gear Settings icon.
4. Scroll to Signal Strength (%) and note the value.

Add Camera via Brinks Home™ Desktop App

Prerequisite: Camera must be on your network.

1. Log in at Alarm.com.
2. Click Video.
3. Click the gear Settings icon.
4. Select Add Device.
5. Scan the camera’s QR code or enter its serial number.
6. Name the camera and follow the prompts.
7. Go to Live View to confirm your video feed.

Add Camera via Brinks Home™ Mobile App

Prerequisite: Camera must be on your network.

1. Open the Brinks Home™ Mobile App.
2. Tap the Video icon at the bottom.
3. Tap the gear Settings icon.
4. Select Add Device.
5. Scan the QR code or enter the serial number.
6. Name your camera and follow prompts.
7. Tap Live to ensure the feed displays.

Mobile App: Video Section

Optional Accessories

• Wi-Fi Extender
• Power Extension Cable
• Tabletop Stand
• Cable Clips

Troubleshooting

No Video Feed

1. Confirm the adapter is plugged into a live outlet—test with another device.
2. Inspect the cable for cuts or kinks; tighten any loose connectors.
3. Unplug the camera for 30 s, then plug back in and wait 1–2 minutes to boot.

Poor Video Quality

1. Run a speed test near the camera; aim for ≥ 2 Mbps upload.
2. In the Brinks Home™ App, go to Video → Settings → Compression and select “High.”
3. Wipe the lens gently with a microfiber cloth to remove smudges.

Wi-Fi Connection Issues

1. Re-enter your SSID and password exactly, including uppercase/lowercase.
2. Move the camera within 15 ft of the router and retry WPS or AP Mode.
3. Check for router MAC-filter or guest-network restrictions.

No Live View in App

1. Log out and back into the Brinks Home™ App to refresh your session.
2. Verify the camera appears under Video → Settings → Video Device.
3. If missing, re-add via the Desktop App and confirm in Live View.

Intermittent Connectivity

1. Ensure your router’s 2.4 GHz band is enabled—it offers better range.
2. Keep the camera > 1 ft from large metal objects or electronics.
3. Consider a Wi-Fi extender or switch to Ethernet for stable link.

LED Status Reference

Further Assistance

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