How to Update Your Customer Portal Password

Follow the steps below to recover a lost password or to update your password for the Brinks Home™ Customer Portal.

1. From the Customer Portal login screen, select the Forgot password? button located above the sign in button.

001 - Sign In and Forgot Password

2. Enter the email address under which your account is registered. If you have lost access to this email, you will need to re-register with a new email address.

002 - Email registered

3. An email will be sent from [email protected] Retrieve the verification code to input in the next step.

003 - Check Email

4. Enter the verification code, then select Verify Code.

004 - Enter Verification Code

5. Once verified, select Continue to enter your new password.

005 - Press Continue to Add New Password

If you experience trouble receiving your email or need further assistance, you can text a Support Representative any time at 469.513.8685.