How to Make a Payment

You can make a payment on your Brinks Home™ account in the Brinks Home Mobile App or in the Customer Portal.


Pay your bill in the Brinks Home Mobile App:

1. Sign in to the Brinks Home Mobile App.

2. Scroll down to the Quick Links section and select Make a Payment.

001-Mobile_App-My_Account-Home.png

3. If you have a payment method stored, select the radio button beside the payment account; otherwise, select the radio button for New Payment Method.

002-Mobile_App-Make_a_Payment__or_Enroll_AP_.png

4. Skip to step 7 if you are using stored payment information. If entering a new payment method, enter an account nickname, and select whether you will be using a Bank Account or Credit Card number.

003-Mobile_App-New_Pay_Method.png 004-Mobile_App-New_Acct_Type.png

5. Complete the Account billing information form, including the payment account holder's name and billing address.

005a-Mobile_App-Payment_Billing_Info.png 005b-Mobile_App-Payment_Billing_Info_2__Misc_.png

6. Enter the corresponding credit card or bank account information being used to make a one-time payment.

006a-Mobile_App-If_Credit.png 006b-Mobile_App-If_Bank_Acct.png

7. Once a payment method is chosen or entered, provide the amount you would like to pay. The total due will be shown at the top of the app.

007-Mobile_App-Payment_Confirmation.png

8. Once you have confirmed the payment amount, you will receive a Payment Complete confirmation screen, completing the transaction.

008-Mobile_App-Payment_Complete.png

Pay your bill in the Brinks Home Customer Portal:

  1. Sign in to the Brinks Home Customer Portal.
  1. Navigate to My Bill at the top of your screen.
  1. Select Make a Payment in the drop-down menu.

mceclip0.png

  1. Select Sign Up for AutoPay or Make a one-time Payment.

Make_a_payment_web_screen.PNG

  1. Enter your payment information, payment date, and payment amount.
  1. Select Next.
  1. Confirm the details of your payment by selecting Confirm.

Video Instructions:

Avoid the $4.99 paper statement fee and never miss a payment by enrolling in automatic payments with AutoPay or opting into electronic billing. You can set up your automatic monthly payments using your bank account or a credit card and will still be able to view your statement at any time in the Brinks Home Customer Portal.

Chat to pay with our digital payment system:

Simply chat online or text 469.482.9315 and follow the prompts to pay your balance.

Call to pay for a convenience fee:

You can call 800.447.9239 and a Support Representative can take your payment over the phone for a convenience fee.


Mail your payment:

You can mail your payment to:

Brinks Home Security Funding LP

Department CH 8628

Palatine, IL 60055-8628