How to Make a Payment

Brinks Home™ offers several ways for you to easily make a payment.

Instructions for making a payment are below for both the Brinks Home™ Mobile App as well as the Brinks Home Customer Portal on a desktop browser.

If you are already logged into our Customer Portal, you can click here to open a new browser window on our payment page directly.

Brinks Home Mobile App Instructions

Follow the below steps to make a payment in the Brinks Home Mobile App:

1. Log in to the Brinks Home Mobile App. Tap the 3 lines in the top left corner to open the menu, then select My Account.





2. Select Make a Payment from the center of the screen or from the quick links that follow.





3. If you have not previously saved a payment method, tap on the + icon next to Payment Method, enter an account nickname.

   

   
   
4. Select whether you are using a banking account or credit card, then press Next to enter your billing information.



5. If you have saved payment methods, tap on the radio button to select which saved method you would like to use, then press Next.





6. Specify your payment date and payment amount, then review and confirm your selections.

Desktop Instructions

1. Sign in to the Brinks Home Customer Portal.





2. Select Make a Payment from either the navigation pane on the left side of the screen or from the quick links on the landing page.





3. If you do not have any saved payment methods, select New to enter either a bank account or credit card. If you have a payment method saved, select Use this method to select that payment method.





4. Enter the date and amount of your payment, then select Review Payment to proceed.





5. Review the details for your payment, check the box, and press Confirm to complete the process, or press Back to return to the prior screen.

Video Instructions:

Avoid the $4.99 paper statement fee and never miss a payment by enrolling in automatic payments with AutoPay or opting into electronic billing. You can set up your automatic monthly payments using your bank account or a credit card and will still be able to view your statement at any time in the Brinks Home Mobile App or Customer Portal.

Chat to pay with our digital payment system:

Use the chat bubble at the bottom of this article, or text 469.482.9315 and follow the prompts to pay your balance.

Call to pay for a convenience fee:

You can call 469.391.4024 and a Support Representative can take your payment over the phone for a convenience fee.

Mail your payment:

You can mail your payment to:

• Brinks Home Security Funding LP
• Department CH 8628
• Palatine, IL 60055-8628