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Help Center Manage Notifications in the Brinks Home Mobile App

Manage Notifications in the Brinks Home Mobile App

Summary

Brinks Home™ lets you enable, disable, and customize notifications using either the Mobile App or the Desktop App. This guide provides step-by-step instructions for both.

Table of Contents

Brinks Home™ Mobile App

Enable notifications

  1. Log in to the Brinks Home Mobile App and open the menu in the bottom right corner.

    2. 001 BH App Home Screen

  2. Scroll down to Notifications. Menu options may vary based on your system.

    3. 002alt Menu Notifications Callout

  3. Toggle Push Notifications on to enable alerts.

    4. 003alt Notifications Enabled Callout

  4. If prompted, allow Brinks Home to send notifications in your device settings.

Disable notifications

  1. Log in to the Brinks Home Mobile App and open the menu in the bottom right corner.

    2. 001 BH App Home Screen

  2. Scroll down to Notifications.

    3. 002alt Menu Notifications Callout

  3. Toggle Push Notifications off to disable alerts.

    4. Mobile app Notifications Off

Customize app, text, or email alerts

  1. Log in to the Brinks Home Mobile App and open the menu in the bottom right corner.

    2. 001 BH App Home Screen

  2. Scroll down to Notifications and tap Manage for All Recipients.

    3. 01 Custom – Manage

  3. Select the notification rule you want to customize, then choose which devices and recipients should receive it.

    4. 02a – Manage Types

  4. To change alert details, tap the rule, adjust settings, then tap Save.

    5. 03a – Notification Rule 03b – Notification Rule Save

  5. Tap Add to open your address book, select contacts, then tap Save.

    6. 04a – Add recipient Address Book 04b – Save recipients

  6. To edit system alerts, toggle each event on or off, adjust timeframe and recipients, then tap Save.

    7. 05a – Edit Alert Types 05b – Save Edited Alert Types

Brinks Home™ Desktop App

Enable notifications

  1. Log in to the Brinks Home App, then click Notifications.

    2. 001 Login to Website and Press Notifications Arrow Highlighted

  2. Turn on each notification type by moving the toggle right. To customize device alerts, select Push Notifications.

    3. 002 General Notification Types and Push Notifications

  3. On the Push Devices tab, select a device and toggle its notifications on.

    4. 003 Push Notifications List Redux

  4. Toggle the switch to enable notifications for that device.

    5. 004 Device Notifications Base

Disable notifications

  1. Log in to the Brinks Home App, then click Notifications.

    2. 001 Login to Website and Press Notifications Arrow Highlighted

  2. Turn off each notification type by moving the toggle left.

    3. 002 General Notification Types

  3. On the Push Devices tab, select a device to change its settings.

    4. 003 Push Notifications List Redux

  4. Toggle off to disable notifications or delete the device.

    5. 004 Device Notifications Base

Customize text or email alerts

  1. Log in to the Brinks Home App, then click Notifications.

    2. 001 Login to Website and Press Notifications Arrow Highlighted

  2. Click the edit (pen) icon next to any notification rule.

    3. 002 General Notification Types

  3. Click Add + to add or modify contact methods.

    4. Adjusting text or email notifications

  4. Select contacts in the address book, then click Save.

    5. Check or Uncheck Contacts

Need Help?

If you experience any issues managing notifications, contact Brinks Home Customer Support for assistance.

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