How to Check Your Camera Signal Strength in the Brinks Home App

Introduction

Want to know how strong your Brinks Home camera’s connection is? The Brinks Home Mobile App lets you view each camera’s wireless signal strength as a percentage. This guide walks you through checking that percentage, understanding what it means, and improving weak connections.

Step-by-Step Guide

To check your camera’s signal strength:

1. Open the Brinks Home Mobile App on your smartphone.
2. Tap Video at the bottom of the screen.
3. Tap the Settings icon (⚙️) in the top-right corner.
4. Scroll down to the Signal Strength section.
5. Select the camera you want—its signal percentage appears below its name.

Tap the Settings icon

View the camera’s signal strength percentage

Recommended Signal Strength

Optimize Your Camera Placement

1. Measure current signal: note the percentage in the app before moving anything.
2. Clear common obstructions:
   1. Move at least 3 ft away from microwaves, cordless phones, and Bluetooth speakers.
   2. Avoid metal doors, filing cabinets, or thick concrete walls between camera and router.
3. Adjust height & angle:
   1. Mount the camera 7–10 ft above the ground for the best line of sight.
   2. Aim the lens at open areas—not directly at corners or walls.
4. Retest signal: refresh the Signal Strength reading in the app.
5. Next steps if still poor: add a Wi-Fi extender halfway between router and camera, or consider moving your router closer.

Need More Help?

If your signal remains below 65% after repositioning, contact us at 469-513-8685 (text) or 469-391-4024 (call) to discuss adding a Wi-Fi extender or further support.