IQ Panel - AC Power Failure

If your IQ Panel displays AC Failure, here several common reasons with steps to address.

  • • Issue: the panel is unplugged from AC outlet.
  • • Solution: ensure the AC power adapter is securely plugged into a non-switch outlet. Also, test the outlet using another device, such as a lamp.



  • • Issue: the power cord is failing to carry a current.
  • • Solution: check if the wires are correctly and securely connected at both the AC adapter and the control panel connection points, accounting for the positive and negative charges. Ensure the wire is in good condition and not frayed.
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    If you need further assistance, you can text a Support Representative any time at 469.513.8685.