IQ Panel—Tamper Error

A tamper error occurs when the panel is reading that the cover is not attached properly. To address the tamper error on your IQ Panel, follow the instructions below.

  1. Remove the screw on top of the panel.
  2. 001_-_DSC_SCW9067_Circuit_Board.png

  3. Pull the panel from the backplate and take note of the tamper switch placement.
  4. 002b - DSC SCW9067 Circuit Board

  5. Return the panel onto the backplate, and verify the tamper spring is pressed down.
  6. Verify that the trouble alert is cleared and replace the screw on top to secure it into place.

Clear the Panel Alert

See instructions below for how to clear the error alert and stop alert beeping on your panel.

1. Troubles appear as a red numbered circle over the status icon. Press Status, then press Alerts to view.

001a Trouble 01 Disarmed 275x165

001b Trouble 02 Status 275x165

001c Trouble 03 Main Trouble 275x165

2. Press Acknowledge, then press Yes at the confirmation pop-up. Press the back icon or the home button to exit.

002a Trouble 04 Main Checked 275x165

002b Trouble 05 Main Acknowledge 275x165

002c Trouble 06 Main Trouble Cleared 275x165

Tips to resolve the cover tamper issue:

    • Ensure batteries fit within their intended compartment
    • Ensure the cover is replaced snugly into its designed casing
    • Ensure any fasteners, such as screws or tabs, are tightened or securely locked into place
    • Additional action may be required at the panel to fully clear the error