IQ Panel—Battery Replacement
Summary: This guide provides step-by-step instructions to replace the backup battery in your IQ Panel. The process includes powering down the panel, removing the old battery, and installing a new one. This ensures your panel continues to function during power outages. A low battery alert may persist until the new battery is fully charged, which can take up to 24 hours.
The IQ Panel requires a 7.4 Volt 2500 mAh battery, which can be purchased at your local hardware store, mass retailer, or battery store. You may also text a Support Representative at 469.513.8685 to order one or order online at your preferred retailer.
Step-by-Step Instructions
Follow these steps to safely power down the panel, remove, and replace the backup battery:
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Power down the system by pressing Settings, then enter your master code.
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Press Power Down, then OK to confirm. The panel will power down.
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Remove the top screw and pull the panel from the backplate.
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Hang the panel on the backplate using the plastic strap.
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Remove the battery holder screw and unplug the old battery.
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Remove and replace the battery.
Note: The battery may be anchored with double-sided tape. Avoid using metal objects to pry as it may rupture the battery.
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Hold the Home button for 5 seconds to power up the panel.
Clearing the Panel Alert
Follow these steps to clear the error alert and stop alert beeping:
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Troubles will appear as a red numbered circle over the status icon. Press Status, then press Alerts to view.
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Press Acknowledge, then press Yes to confirm. Press the back icon or the home button to exit.
Note: Alerts may reappear if the battery issue is unresolved. Replacement batteries may take up to 24 hours to fully charge.