IQ Panel—Battery Replacement

Follow the instructions below to replace the backup battery in your system's panel. The IQ Panel requires a 7.4 Volt 2500 mA battery, which can be purchased at your local hardware, mass retailer, or battery store. You may also text a Support Representative at 469.513.8685 to order one, or order these online here or at your preferred online retailer.

Step-by-Step Instructions:

See instructions below to safely power down the panel, then remove and replace the backup battery.

1. Power down system by pressing Settings, then enter your master code.

Enter Programming 01 (2023) Enter Programming 02 (2023)

2. Press Power Down, then OK to confirm. The IQ Panel now powers down.

Power_Down_04_Confirm.jpg Power_Down_03_User_Main.jpg

3. Remove top screw, then pull the panel from the backplate.

0.1 Battery Replacement 1

4. Hang the panel on the backplate using the plastic strap.

0.2 Battery Replacement 2

5. Remove the battery holder screw, then unplug it to remove the old battery.

0.3 Battery Replacement 3

6. Remove and replace the battery.

Caution: the battery may be anchored by double sided stick tape. Do not pry using metal objects or else you may rupture the battery.


7. Hold the Home button for 5 seconds to power back up the panel.


Clear the Panel Alert

See instructions below for how to clear the error alert and stop alert beeping on your panel.

1. Troubles appear as a red numbered circle over the status icon. Press Status, then press Alerts to view.

001a Trouble 01 Disarmed 275x165 001b Trouble 02 Status 275x165 001c Trouble 03 Main Trouble 275x165

2. Press Acknowledge, then press Yes at the confirmation pop-up. Press the back icon or the home button to exit.

002a Trouble 04 Main Checked 275x165 002b Trouble 05 Main Acknowledge 275x165 002c Trouble 06 Main Trouble Cleared 275x165

Note: Alert may reappear if battery issue is not resolved, and replacement batteries can take up to 24 hours to fully charge.