Alarm Permit Information

Summary

Alarm permits help emergency responders avoid delays and reduce false alarms. This guide shows you how to view, add, and update your permit information using the Brinks Home™ Mobile App or Customer Portal, and answers common permit questions.

Table of Contents

Mobile App: View Permit Information

  1. Log in to the Brinks Home App.
  2. App Login

  3. Tap the menu icon (☰) in the bottom right, then select My Account.
  4. My Account

  5. Tap the System tab at the top, then select Permit Information.
  6. Permit Information

Mobile App: Add Permit Information

If you haven’t entered a permit yet, you’ll see Requires Action. Follow these steps:

  1. Tap Learn More to visit your city’s registration site, if available.
  2. Learn More

  3. Tap Add Permit Information.
  4. Add Permit Information

  5. Enter your permit number, activation date, and expiration date, then tap Save Changes.
  6. Enter Permit Details

  7. When saved, tap Close.
  8. Close

Note: In some areas, Brinks Home will register and renew permits for you; feel free to add your details as a reference.

Mobile App: Update Expiring Permit

If your permit is about to expire, you’ll see Permit Expiring Soon. To update:

  1. Tap Permit Information.
  2. Permit Expiring Soon

  3. Enter your code word, then tap Continue.
  4. Enter Code Word

  5. Update the expiration date, then tap Close.
  6. Update Expiration Date

    Close

Customer Portal: Manage Permit Information

  1. Log in to the Brinks Home Customer Portal.
  2. Portal Landing

  3. Click System in the top menu, then select Permit Information.
  4. System → Permit Information

  5. To add a permit, click Add Permit Information, enter your details, and click Save Changes.
  6. Add Permit Information

  7. To update an expiring permit, click Permit Information, enter your code word, update the expiration date, and click Save Changes.
  8. Update Expiring Permit

Note: In some areas, Brinks Home will handle permit registration and renewal for you; you can still add details for your records.

Alarm Permit FAQ

What is an alarm permit?

An alarm permit registers your system with local authorities—usually the police—so they know your system is active and authorized.

Why do I need one?

Most cities require permits to avoid false alarms and ensure quick response. Without one, you may face delays or fines.

How do I get a permit?

Contact your city hall or county office for application forms, or tap Learn More in the app if your city’s website is linked.

How long does a permit last?

Permit durations vary by location. Check your city’s website or your permit expiration date in your account.

Can Brinks Home handle my permit?

Yes—where required, Brinks Home registers and renews permits on your behalf and adds the fee to your statement.

Need Help?

For additional questions or assistance with permits, email [email protected].