IQ QZ2131-840 Smart Plug Troubleshooting
Resolving Errors on a New Device:
If the error occurs on a newly installed device, it is usually an indication that the Z-Wave device is too far from the panel to maintain a signal.
Determine if a signal extender may be an option. Most Z-Wave devices that plug into a power outlet can be used to relay a Z-Wave signal.
Resolving Errors on a Pre-Existing Device:
If the error occurs on a device that has been installed for a long time, there may be a defect that requires reinstallation.
Learn how to install the QZ2131-840 Smart Plug here: IQ QZ2131-840 Smart Plug Guide.
You will also need to clear the error from the panel memory. Select your panel below to view instructions:
Qolsys:
2GIG:
Interlogix: