Learn about receiving text messages in the event of an alarm
Learn to troubleshoot common Alarm.com camera issues with this step-by-step guide. Resolve live view, recording, notifications, night vision, 2-way audio, and perimeter guard problems to ensure your security system works flawlessly.
Learn how to check your security camera's signal strength with the Brinks Home App. This step-by-step guide details this useful feature to ensure operation.
How To Set Up An Arming Reminder
Learn how to set up the Vacation Watch feature for Video Analytics to keep your home secure while you're away. Follow simple steps to activate automatic camera surveillance on compatible devices.
Learn how to connect with a Support Representative who can safely and securely update your account and provide options as needed.
Learn about the new Alarm.com smart chime rule builder
View instructions for connecting a sensor to your panel.
View instructions for connecting a sensor to your panel.
Get help changing the settings for your mobile app.
Our troubleshooting guide will walk you through fixing your panel's communication issue.
Learn more about these two important codes for your security system.
Get help turning on notifications in the mobile app.
Learn about changes to your service plan pricing.
Your ideal temperature, secured: Introducing HVAC Monitoring!
Learn about our Brinks Home return policy.
If you receive paper statements, you may notice a fee applied to your monthly bill.
Learn how to set up your new smart panel and explore its features.
What happens if you have a problem with recently ordered equipment? Read how to initiate a return or refund using one of our methods to start the process.
Camera drops offline