Having trouble with your door or window sensor? Learn how to troubleshoot common issues like low battery warnings, tamper alerts, and sensor malfunctions. Follow our step-by-step guide or contact Brinks Home™ Support at 469.391.4024 for expert assistance.

Learn more about how home security devices are ordered.

Brinks Home has multiple customer support options by phone and online.

Need to delete a camera from your Brinks Home™ account? Contact our customer support team at 469-391-4024 for assistance in safely removing your device without disrupting your security system.

Learn how to access a copy of your insurance certificate.

Sensor Malfunction: View instructions for resolving a 2GIG-DW10E-345 Sensor malfunction.

If you receive paper statements, you may notice a fee applied to your monthly bill.

Learn how to troubleshoot a flashing white light on your Brinks Home camera, including connecting to your account and checking WiFi strength.

Learn how to troubleshoot the flashing blue light on your Brinks Home indoor/outdoor camera. Follow step-by-step instructions for WPS mode setup, improving WiFi signal strength, and re-adding the camera to your account.

Learn what a flashing red and green light on your Brinks Home indoor/outdoor camera indicates and how to troubleshoot connectivity issues using this step-by-step guide.

A solid green light on your Brinks Home indoor/outdoor camera indicates an active connection. Learn how to verify the camera’s setup and troubleshoot any issues.

No light on your Brinks Home indoor/outdoor camera indicates a potential power issue. Learn troubleshooting steps to resolve power-related problems.

flashing red light on your Brinks Home indoor/outdoor camera indicates an issue connecting to the WiFi. Learn troubleshooting steps to resolve network connection problems.

Get started with your new ADC-VDB750 Outdoor Video Camera.

View troubleshooting tips if your camera is having problems communicating.

View troubleshooting tips if your camera is having problems communicating.

View troubleshooting tips if your camera is having problems communicating.

View troubleshooting tips if your camera is having problems communicating.

View troubleshooting tips if your camera is having problems communicating.

View troubleshooting tips if your camera is having problems communicating.