Learn how to handle the Communicator Upgrade Required error on your GC2.

Learn how to clear a Panel Tamper warning on your GC2.

Learn how to fix a non-responsive panel.

Learn how to set up your new smart panel and explore its features.

Learn how to troubleshoot and resolve sensor malfunctions on the Honeywell Glass Break 5853, including steps for testing sensitivity, checking power supply, and verifying placement.

Learn how to update your code word in the Brinks Home Customer Portal.

Get started with your new 2GIG-PIR1E-345 Motion Detector.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to fix a non-responsive panel.

Learn how to update your emergency contacts in the Brinks Home Mobile App or Customer Portal.

Learn how to set up and use your 2GIG GC2/GC2e Panel, including Wi-Fi setup, Z-Wave device compatibility, and user functions.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to set up your new smart panel and explore its features.

Learn how to access a copy of your insurance certificate.

View instructions for connecting your panel to Wi-Fi.

Learn how to replace the CR123A battery in your Honeywell Glass Break Detector 5853 to resolve low battery notifications on your Brinks Home™ system panel.

How to Add a Login for an Additional User

View instructions for replacing your panel's backup battery.

View instructions for resolving a sensor malfunction.

View instructions for replacing the 2GIG GC3 panel's battery.