Learn how to a Invalid Primary Email error

Learn how to a Customer Not Logged In error

Learn how to fix an not logged in error.

Learn how to fix an invalid primary email error

Learn how to finish setting up your panel

Learn how to fix a no arming issue.

Learn how to fix a no armings detected error on your panel.

Learn how to fix a setup not complete error on your panel.

Learn how to fix a customer not logged in error on your panel.

Learn how to fix a invalid primary email error on your panel.

Learn how to update your code word in the Brinks Home Customer Portal.

Having trouble with your door or window sensor? Learn how to troubleshoot common issues like low battery warnings, tamper alerts, and sensor malfunctions. Follow our step-by-step guide or contact Brinks Home™ Support at 469.391.4024 for expert assistance.

Learn more about how home security devices are ordered.

Brinks Home has multiple customer support options by phone and online.

Need to delete a camera from your Brinks Home™ account? Contact our customer support team at 469-391-4024 for assistance in safely removing your device without disrupting your security system.

Learn how to access a copy of your insurance certificate.

Sensor Malfunction: View instructions for resolving a 2GIG-DW10E-345 Sensor malfunction.

If you receive paper statements, you may notice a fee applied to your monthly bill.

Learn how to troubleshoot a flashing white light on your Brinks Home camera, including connecting to your account and checking WiFi strength.

Learn how to troubleshoot the flashing blue light on your Brinks Home indoor/outdoor camera. Follow step-by-step instructions for WPS mode setup, improving WiFi signal strength, and re-adding the camera to your account.