Learn how to update your code word in the Brinks Home Customer Portal.

Download our app for complete control of your system from the palm of your hand.

Panel Communication Failure

Learn how to set up a Scene in the Brinks Home Mobile App.

Learn more about the different types of user codes, and view steps on using the Brinks Home app to create user codes.

Get help configuring your thermostat schedules using the Brinks Home App.

Learn how to create or edit a video recording rule, including what types of rules are available for your camera.

Learn how to set a Scene with the Brinks Home Desktop App

View instructions for setting up shortcuts on devices that use Siri voice assistant.

Google Home - Setup and How To Use

View instructions on how to sign up for electronic billing.

Brinks Home offers several ways to easily make a payment.

Learn how to access a copy of your insurance certificate.

View troubleshooting tips if your camera is not found on your network.

Enroll in AutoPay to ensure your payments are made on time, every time.

Learn more about weather alerts on your panel.

Explore the basic features of the ADC-T2000 Smart Thermostat.

View instructions for replacing your smart thermostat's batteries.

If your camera is having problems recording, it could be caused by one of these common issues.

View instructions for resolving a sensor malfunction.