Account Updates

You can make most changes to your account using the Brinks Home™ Mobile App and Customer Portal, except for your phone number, account email, or monitored address. Click the links below to learn more about each topic.

Account information that you can update in the Brinks Home Mobile App and Customer Portal:

Click on the topic below to learn how to make changes on your account, or if you are logged in to the Customer Portal, you can click where it says Direct Link to open a new browser window to get to this section of the Customer Portal.

If you're having trouble logging in to the Brinks Home Mobile App, you can click here for login help information.

Video Instructions:

Account Changes Requiring a Support Representative:

For any other changes not listed here, please text us at 469.513.8685, and a Support Representative can help you make updates, including:

  • • Email Address
  • • Phone Number
  • • Monitored Address