Learn how to connect with a Support Representative who can safely and securely update your account and provide options as needed.

Learn why there is a cost recovery fee on your monthly statement.

Get help logging into your mobile app.

Learn how to connect a sensor to the Qolsys IQ Hub with this step-by-step guide.

Learn how to perform a sensor bypass on a Simon XTi panel.

View instructions for connecting a smoke detector to your panel.

Get information about the ADC-SG130 Wi-Fi gateway.

Our troubleshooting guide will walk you through fixing your secondary panel's connectivity issue.

Get help programming the remote panic feature on the Simon XTi.

How does the Guard process work and what do I need to know?

Learn more about how Brinks Home supports the highest level of credit card security.

Explore the basic features of the Kwikset Obsidian smart door lock.

View instructions for replacing your panel's backup battery.

View instructions for replacing the 2GIG GC3 panel's battery.

View instructions for silencing and resetting an alarm triggered on your Simon XTi panel.

View instructions for silencing and resetting an alarm triggered on your Concord panel.

View instructions for silencing and resetting an alarm triggered on your Lynx Touch panel.

View instructions for silencing and resetting an alarm triggered on your GC2 panel.

Explore everything included with the GC3/GC3e panel.

View instructions for connecting a sensor to your panel.