Brinks Home Account Cancellation
Learn how to connect with a Support Representative who can safely and securely update your account and provide options as needed.
What Is the Cost Recovery Fee on My Bill?
Learn why there is a cost recovery fee on your monthly statement.
App Login Help
Get help logging into your mobile app.
IQ Hub—How to Connect Sensors
Learn how to connect a sensor to the Qolsys IQ Hub with this step-by-step guide.
Simon XTi—Bypass a Sensor
Learn how to perform a sensor bypass on a Simon XTi panel.
How to Program the QS5110-840 to the IQ Panel 2
View instructions for connecting a smoke detector to your panel.
ADC-SG130 Wi-Fi Gateway Guide
Get information about the ADC-SG130 Wi-Fi gateway.
How to Fix Connectivity on the 2GIG Edge Remote
Our troubleshooting guide will walk you through fixing your secondary panel's connectivity issue.
Simon XTi—Program a Remote Panic
Get help programming the remote panic feature on the Simon XTi.
What is Guard Response?
How does the Guard process work and what do I need to know?
Highest Level of Credit Card Security
Learn more about how Brinks Home supports the highest level of credit card security.
Kwikset Obsidian Smart Door Lock Features
Explore the basic features of the Kwikset Obsidian smart door lock.
2GIG Edge—Battery Replacement
View instructions for replacing your panel's backup battery.
View instructions for replacing the 2GIG GC3 panel's battery.
Simon XTi—Silence and Reset Alarm
View instructions for silencing and resetting an alarm triggered on your Simon XTi panel.
Concord—Silence and Reset Alarm
View instructions for silencing and resetting an alarm triggered on your Concord panel.
Lynx Touch—Silence and Reset Alarm
View instructions for silencing and resetting an alarm triggered on your Lynx Touch panel.
GC2—Silence and Reset Alarm
View instructions for silencing and resetting an alarm triggered on your GC2 panel.
GC3/GC3e Panel Features
Explore everything included with the GC3/GC3e panel.
How to Program a Door/Window Sensor to the IQ4 Hub Panel
View instructions for connecting a sensor to your panel.