Before replacing your battery, select your panel.

Learn how to troubleshoot your Brinks Home™ Secondary Keypad with clear, step-by-step guidance—from moving or replacing your unit to clearing tamper alerts and restoring connection. Contact us anytime for hands-on support.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to set up your new smart panel and explore its features.

View instructions for connecting your panel to Wi-Fi.

Learn how to fix a no armings detected error on your panel.

Learn how to fix a setup not complete error on your panel.

Learn how to fix a customer not logged in error on your panel.

Learn how to fix a invalid primary email error on your panel.

View instructions for adding a Z-Wave device to your panel.

Learn how to fix a tamper error on your panel.

View instructions for replacing your panel's backup battery.

Our troubleshooting guide will walk you through getting your panel to reconnect to Wi-Fi.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to set up your new smart panel and explore its features.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to fix a tamper error on your panel.

View instructions for connecting your panel to Wi-Fi.

Learn how to fix a non-responsive panel.

View instructions for connecting your panel to Wi-Fi.