Learn how to fix a invalid primary email error on your panel.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to replace the CR2032 battery in your 2GIG-DW20R-345 Door/Window Sensor to resolve low battery notifications on your Brinks Home™ system panel.

Learn how to clear a bypassed DW10E-345 door/window sensor

Learn how to set up your new smart panel and explore its features.

Learn how to force bypass open sensors on your 2GIG GC2 GoControl panel during the arming process.

Learn how to troubleshoot your Brinks Home™ Secondary Keypad with clear, step-by-step guidance—from moving or replacing your unit to clearing tamper alerts and restoring connection. Contact us anytime for hands-on support.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

View instructions for replacing your panel's backup battery.

Learn how to replace the CR2 3-volt lithium battery in your Honeywell 5818MNL Recessed Door/Window Sensor to keep your Brinks Home™ system fully operational.

Step-by-step guide on how to disarm your 2GIG GC2 GoControl panel for both Armed Stay and Armed Away modes.

View instructions for replacing your panel's backup battery.

Learn how to finish setting up your panel

Learn how to connect the QS1135-840 Door/Window Sensor to the IQ Panel 2 with this step-by-step guide.

Follow these steps to test your system.

Learn how to set up your new smart panel and explore its features.

Learn how to fix a tamper error on your panel.

View instructions for replacing your panel's backup battery.

Learn how to troubleshoot and resolve sensor malfunctions on the DW20-345 Recessed Door Contact, including steps for checking the battery, signal strength, and alignment.

What is an alarm permit and why is it important?